Turn WhatsApp Into Your Smartest Restaurant Employee
The AI WhatsApp Assistant for Restaurants is your new digital staff member—ready 24/7 to take orders, calculate delivery costs, engage customers, and send updates. Fully integrated with your CRM and POS, this solution cuts down on repetitive tasks and creates a seamless customer experience from order to delivery.
🍽️ The Future of Restaurant Ordering
Old Problems:
✖️ Phone orders get misheard (“4” vs “for”)
✖️ Delivery fee disputes with customers
✖️ Staff overwhelmed during rush hours
With OrderGenie AI:
✓ AI confirms orders by repeating them back
✓ Google Maps integration calculates exact delivery costs
✓ Handles 100+ concurrent orders without stress
✨ Key Features
| Feature | Business Impact | |
|---|---|---|
| Natural Language Orders | “I want 2 margherita pizzas and garlic bread” → auto-converts to ticket | |
| Dynamic Delivery Pricing | Charges ₹50/km + ₹20 base fee (customizable) | |
| CRM Sync | Logs customer’s favorite orders for repeat business | |
| Status Updates | Auto-messages “Your biryani is 5 mins away!” | |
| Upsell Suggestions | “Add gulab jamun for ₹99?” increases basket size |
🎯 Perfect For These Businesses
| Restaurant Type | Before OrderGenie | After |
|---|---|---|
| Cloud Kitchens | Reliant on 3+ apps (Swiggy/Zomato) | 80% orders come direct via WhatsApp |
| Pizza Shops | Phone staff makes ₹5000 errors/week | AI confirms every order verbally |
| Caterers | Email orders get lost in inbox | Centralized WhatsApp order hub |
| Bubble Tea | Can’t handle customizations | “50% sugar, extra pearls” logged perfectly |
⚙️ How It Works (3 Steps)
- Customer Messages
- “Send 1 paneer tikka to 123 Main St”
- AI asks: “Spice level? With naan or rice?”
- System Calculates
- Distance: 3.2km → ₹160 delivery fee
- Prep time: 15 mins
- Order Executed
- Ticket prints in kitchen
- Customer gets: “Order confirmed! ETA 4:25PM (Track)”
🛠️ How Does It Work?
- Customers send a message on WhatsApp to initiate an order.
- The AI guides them through the menu and collects their details.
- Delivery distance is calculated using coordinates to determine the delivery fee.
- Order is confirmed and pushed to your CRM or POS for processing.
- Customer receives real-time updates on preparation and delivery.
- Order and user data are securely stored for future orders.
🎯 Who Needs It Most?
-
Businesses spending too much time on manual order taking
-
Restaurants with WhatsApp as a primary channel
-
Delivery teams needing accurate location-based pricing
-
Owners seeking seamless CRM/POS integration
And yes—we customize it to your restaurant’s needs, brand tone, and menu structure.
